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FAQ

There is no doubt that some buyers or importers have some questions about our proximity sensor, such as the warranty terms, discount information and most common question is ,of course, "what is the price for ...".NOW, considering those questions you may have ,we especially open a column to discuss some important and common questions you may have and correspondingly give you our answers, that's Q&A. OK, let's get it started.
 

  • Q Are you able to customize the enclosure designs suiting our needs?

    A We've always tried to provide our buyers with customized services, if technically and reasonable cost allowed.
     
  • Q I would like to ask you if it's possible to have my logo on the product.

    A  We hope you know that our company WINSTON perfectly support customized logo service. But, we also hope you know that it's an extra service, so a little bit extra service fee is needed.
  • Q Can we call on Skype?

    A Yes, we can. What's more, there are many optional ways we can talk easily, such as e-mail, face book, trade manager, LinkedIn, etc.
  • Q What effort do you make to ensure that the goods are delivered to the right pers

    A Sure I will ship it to the right person on condition you let us know your exact address. The DHL shipper will call the receiver when it arrives your city.
  • Q Do you give any discount ? 

    A I'll surely try my best to help you get those by the best price and good service at the same time.  
  • Q Once an Indonesian buyer asked:” have you ever sold product to Indonesia before"

    A We've done business with many Asian buyers like India before, and of course including Indonesia. Actually, our business partners have come from quite a few different continents, for example, North/South America, Africa, Oceania, Europe.
  • Q I Want to buy about 100 pieces, but first I want to try one. What do you think o

    A Welcome sample order. No need to worry about the small quantity.
  • Q What's the shipment terms and delivery time of your company?

    A Well, they depends on the quantity of your order. As you know ,we need time to manufacture the sensors. but mostly ,the shipment time is 3-8 working days after get payment.
    For Delivery way, we can accept Express company, by Air, By sea and Road. for Sample and Bulk order<100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
  • Q I haven't done business with you guys before, how can i trust your company?

    A Our company has been in Alibaba.com and Made-in-china.com for 6,almost 7 years, which is longer than most of our fellow suppliers, we’ve been golden suppliers for years. what’s more, we’ve got quite a lot authority certificates, for example,CE, ISO9001, BV, TUV Alibaba certificate, we hope those above will be persuasive enough.
     
  • Q How long is the warranty time for your products?

    A Our officially promised warranty time is one whole year after delivery.
  • Q What payment methods your company accept?

    A We accept most of the payment methods, but mainly accept T/T ,L/C, Western Union ,PayPal and Escrow.
  • Q What is the minimum order?

    A Yes, our company mainly deals with wholesale deals, but if you insist buying one PCS, or you just need one PCS, we would very likely to make the MOQ as 1 PCS for you though except for some particularly proximity sensors..
We hope those Q&As are useful for your reference. Once you've got any questions which are not included in the information above, could you be very kind to leave us a message below to help us provide better service? You'll be highly appreciated.
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