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Q Are you able to customize the enclosure designs suiting our needs?
A We've always tried to provide our buyers with customized services, if technically and reasonable cost allowed.
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Q I would like to ask you if it's possible to have my logo on the product.
A We hope you know that our company WINSTON perfectly support customized logo service. But, we also hope you know that it's an extra service, so a little bit extra service fee is needed.
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Q Can we call on Skype?
A Yes, we can. What's more, there are many optional ways we can talk easily, such as e-mail, face book, trade manager, LinkedIn, etc.
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Q What effort do you make to ensure that the goods are delivered to the right pers
A Sure I will ship it to the right person on condition you let us know your exact address. The DHL shipper will call the receiver when it arrives your city.
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Q Do you give any discount ?
A I'll surely try my best to help you get those by the best price and good service at the same time.
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Q Once an Indonesian buyer asked:” have you ever sold product to Indonesia before"
A We've done business with many Asian buyers like India before, and of course including Indonesia. Actually, our business partners have come from quite a few different continents, for example, North/South America, Africa, Oceania, Europe.
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Q I Want to buy about 100 pieces, but first I want to try one. What do you think o
A Welcome sample order. No need to worry about the small quantity.
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Q What's the shipment terms and delivery time of your company?
A Well, they depends on the quantity of your order. As you know ,we need time to manufacture the sensors. but mostly ,the shipment time is 3-8 working days after get payment.
For Delivery way, we can accept Express company, by Air, By sea and Road. for Sample and Bulk order<100KG, we will kindly suggest Express and Air freight, when Air freight and Sea shipping for Bulk order >100KG.As for detailed cost, it depends on your final order.
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Q I haven't done business with you guys before, how can i trust your company?
A Our company has been in Alibaba.com and Made-in-china.com for 6,almost 7 years, which is longer than most of our fellow suppliers, we’ve been golden suppliers for years. what’s more, we’ve got quite a lot authority certificates, for example,CE, ISO9001, BV, TUV Alibaba certificate, we hope those above will be persuasive enough.
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Q How long is the warranty time for your products?
A Our officially promised warranty time is one whole year after delivery.
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Q What payment methods your company accept?
A We accept most of the payment methods, but mainly accept T/T ,L/C, Western Union ,PayPal and Escrow.
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Q What is the minimum order?
A Yes, our company mainly deals with wholesale deals, but if you insist buying one PCS, or you just need one PCS, we would very likely to make the MOQ as 1 PCS for you though except for some particularly proximity sensors..
